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office floor cleaning services top-quality cleaning services

Our commitment to quality

Our commitment to quality

It’s the standard of service you expect and it’s the standard we pride ourselves on giving.

In order to continually deliver this level of excellence, it is essential that we adhere to a

reliable “Quality System” and that every member of our staff is fully committed to following it.

 

In this people orientated industry, it’s important that we make regular site visits to your

premises to assess the quality of the service being provided and to check that the various

points of our “Quality System” are being met. These inspections are carried out regularly

but with no prior warning to the cleaning team, for an unbiased view on how they are

performing. We will then complete a Quality Inspection Record and should this report

identify any unsatisfactory standards of work, the corrective action will be carried out to

rectify the issue immediately.

 

We will discuss the findings of these reports during regular client meetings. Your

personal contract manager will visit you to report on the current cleaning standards

and to advise on any additional cleaning matters necessary. These meetings are

documented with minutes raised for future records.

For the quality cleaning

service you deserve.

 

Call:

 

01420 478 660

Training for part-time staff is carried out by our contract cleaning managers at your premises, in line with the guidelines of The British Institute of Cleaning Science. The training is fully documented on a Training Record Form and will be appraised every 12 months or as and when new training is required.

Ongoing staff training for continued excellence

At Ellack Cleaning, nothing is more important to us than the health and safety of our staff. All staff are given training regarding health and safety matters in their induction training programme. Refresher courses are then provided during the annual training review, along with regular spot checks.

Health & Safety is our main priority

professional cleaning services

Aldershot:       01252 308 403

Alton:               01420 478 660

Basingstoke:   01256 689 314

Camberley:      01276 805 107

Guildford:        01483 299 436

Petersfield:      01730 406 053

Portsmouth:    023 9240 1076